Agreement Type
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def
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the family of formal documents used to define and manage business relationships with vendors and partners
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types
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SLA (Service Level Agreement) — minimum terms for services provided (uptime, response time), commonly between customers and service providers
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MOU (Memorandum of Understanding) — an informal letter of intent stating common goals, not a signed contract
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MOA (Memorandum of Agreement) — a step above an MOU; both sides conditionally agree to objectives, and it can be a legal document even without formal legal language
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MSA (Master Service Agreement) — a legal contract establishing a broad framework that future project agreements build on
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WO/SOW (Work Order / Statement of Work) — a specific list of deliverables, used alongside an MSA, defining scope, schedule, and acceptance criteria
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NDA (Non-disclosure Agreement) — a confidentiality agreement protecting information like trade secrets; can be unilateral, bilateral, or multilateral
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BPA (Business Partners Agreement) — a formal agreement for going into business together, covering ownership stake, decision-making authority, and contingencies
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related